Reizvol Returns & Exchanges Policy

At Reizvol, we back our 14 years of leather expertise with a commitment to your satisfaction. If your jacket isn’t the perfect fit, we are here to ensure the return or exchange process is as seamless as our craftsmanship.

Policy Guidelines

  • 15-Day Return Window: You have 15 days from the date of delivery to initiate a return or exchange.

  • Item Condition: To qualify for a refund or exchange, the jacket must be in its original, unworn condition with all Reizvol tags still attached.

  • Non-Returnable Items: Custom-tailored jackets and items marked as “Final Sale” cannot be returned or exchanged.

How to Process Your Return

  1. Contact Us: Reach out to info@reizvol.com with your order number to receive your Return Authorization.

  2. Package Securely: Place the jacket in its original box. We recommend folding it carefully along the seams to avoid permanent creasing during transit.

  3. Ship: Send the package to our warehouse using a tracked shipping service.

Refunds & Exchanges

Service Details Processing Time
Refund After the  product  is recieved.A full refund of the purchase price (excluding original shipping fees) issued to your original payment method. 5–10 Business Days
Size Exchange We will ship your requested size once the original jacket has passed inspection. Shipped within 72 hours of approval

The Reizvol 14-Year Quality Promise

We stand by the durability of our products. If you experience a manufacturing defect (such as a faulty zipper or hardware failure) within 30 days of purchase, we will repair or replace the item at no cost to you, regardless of the 15-day return window.

A Note on Genuine Leather: As we use premium natural hides, slight variations in grain, texture, and natural markings are expected. These are signs of authentic leather and are not considered defects.